FAQ's
1. Are your products certified by vets or pet nutrition experts?
Yes — all of our products are carefully selected and verified by certified veterinarians and canine nutritionists before they’re added to our catalog.
We partner with brands that focus on safe, balanced, and pet-friendly nutrition so you can trust what you buy for your dog or cat.
2. How do you ensure product quality before shipping?
We take quality very seriously.
Every product we sell undergoes strict quality checks to ensure it meets high standards for safety, ingredients, and nutritional value.
This includes verification for chemical-free, toxin-free, and pet-safe formulations as well as vet/nutritionist approval from the brands we work with.
3. What if my pet doesn’t like the product or I’m unhappy with its quality?
Your satisfaction matters! If you’re not happy with a product’s quality — even if your pet simply doesn’t take to it — we offer returns and replacements (terms apply) so you’re not stuck with something that doesn’t work for you. Just contact our support team and we’ll help resolve it.